The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
This position plays a main integration role within the market sales organization to maximize revenue from each sales channel. Must demonstrate outstanding associate and customer relations and will act as a key element of the hotel management team. The incumbent is also responsible to support the hotel’s core philosophy along with company goals, driving customer loyalty by delivering service excellence throughout each customer experience.
This position plays a main integration role within the market sales organization to maximize revenue from each sales channel. The Sales Manager must demonstrate outstanding associate and customer relations and will act as a key element of the hotel management team. The incumbent is also responsible to support the hotel’s core philosophy along with company goals, driving customer loyalty by delivering service excellence throughout each customer experience.
