The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls.
Line cook is a member of the Food & Beverage Team. They are responsible for preparation of food to order for the hotel restaurant, ensuring consistent quality and follows hotel branded specifications as well as company Standard Operating Procedures and Food Safety procedures. This individual is required to be detailed oriented; guest focused, and must work well in a team environment and enjoys serving customers in a positive, friendly and courteous manner. Oversees and participates in the preparation of food items in accordance with recipes and standards while maintaining a neat, clean and safe work environment.
Performs basic repairs and preventive maintenance on property or facility equipment and systems, including plumbing and electrical systems. Repairs or replaces electrical switches, receptacles, fuses, small light fixtures, and vacuum outlets. Adjusts thermostats to maintain desired temperature. Hangs pictures, bulletin boards, cabinets. May do light painting and other miscellaneous work.
-Clean guest rooms and suites to ensure highest standards of cleanliness and service. Responsible for reporting any maintenance deficiencies and handling guests’ requests. Ensures the confidentiality and security of all guest rooms and suites. Be familiar with all hotel services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures and standards. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
